Getting Started
- Introduction to Hippo Video
- Choose Recording Preferences and Settings
Branding & Customization
- Set up your branding
Managing Contacts & Users
- Add or Invite Team Members
- User Management
Configuration Settings
- Settings
Avatar
- Create your Avatar
- Create Videos using your Avatar
Recording & Editing
Sales Page Templates
Sharing & Tracking
Integrations
- Gmail Integration
  - Send video emails from Gmail
  - Send a video campaign from Gmail
  - Enable minimalistic icons inside Gmail
  - Hippo Video for Gmail Add-on
  - View video analytics inside Gmail
- Salesforce Integration
  - Hippo Video - Salesforce Integration Setup
  - Configure Hippo Video widget inside Salesforce
  - Send video emails within Salesforce (using chrome extension)
  - Send video emails within Salesforce (using HV Widget)
  - Send and track video emails from Salesforce Classic
  - Send video emails from case layout inside Salesforce
  - Send campaigns using videos from Salesforce
  - Send a screen record video from Salesforce
  - Create workflows inside Salesforce
  - View video analytics inside Salesforce
  - View salesforce video dashboard
  - Upgrade Hippo Video Package inside Salesforce
- HubSpot Integration for Sales and Marketing Hubs
  - Hippo Video - HubSpot Integration Setup
  - Send video emails from HubSpot using Hippo Video
  - Track analytics within HubSpot
  - Create workflows based on video events in HubSpot
  - How to setup automated cadence with Humanized and Personalized videos in HubSpot
  - Create contact lists based on video events in HubSpot
  - Embed a video inside HubSpot landing page
  - Add HubSpot forms to videos for Sales
  - Use the HubSpot tracking code in Hippo Video sales page templates
  - Create Workflow to Add Contacts to Hippo Video
  - How to uninstall Hippo Video for Sales app from your HubSpot account
- HubSpot Integration - Recorder App
  - HubSpot - Hippo Video Recorder App Integration Setup
  - Send video emails from contacts view in HubSpot
  - View account-level reports inside HubSpot
  - View video analytics inside HubSpot
  - Send a video email campaign from HubSpot
  - Add personalized videos to HubSpot sequences
  - How to uninstall Hippo Video Recorder app from your HubSpot account
- Gong Integration
  - Hippo Video - Gong Integration Setup
  - Use Gong Hippo Video Integration to Gain Actionable Insights
- LinkedIn Integration
  - Hippo Video - LinkedIn, Sales Navigator and LinkedIn Recruiter Integration Setup
  - Send video messages from LinkedIn Sales Navigator
  - Send video messages from LinkedIn Inbox
  - Post job listings as videos from LinkedIn Recruiter
  - Send video replies to the applicants from LinkedIn Recruiter
- Outlook Integration
  - Hippo Video - Outlook Desktop Version Integration Setup
  - Send ‌video‌ ‌emails‌ ‌from‌ ‌Outlook‌ ‌(desktop‌‌ version)
  - Send video emails from Outlook (web version)
  - Send video emails via chrome extension from Outlook
- Apollo Integration
  - Hippo Video - Apollo Integration Setup
  - Send video emails from Apollo
  - Create email templates inside Apollo
  - Create sequences with video emails from Apollo
  - View video analytics inside Apollo
- Outreach Integration
  - Hippo Video - Outreach Integration Setup
  - Send video emails from Outreach
  - Send a personalized video email campaign from Outreach
  - Create sequences with video emails from Outreach
  - View video analytics inside Outreach
- Klenty Integration
  - Hippo Video - Klenty Integration Setup
  - Send and track video emails from Klenty
  - Add videos to cadences in Klenty
- Intercom Integration
  - Hippo Video - Intercom Integration Setup
  - Create video to answers in Intercom
  - Reply with video from Inbox in Intercom
  - Save video replies in Intercom
- Dynamic 365 Integration
  - Hippo Video - Dynamic 365 Integration Setup
  - Send video emails from Dynamic 365
  - Send quick campaigns from Dynamic 365
  - Create email templates inside Dynamic 365
  - Insert and send an existing email Template from Dynamic 365
  - View video analytics inside Dynamic 365
- Zoho CRM Integration
  - Hippo Video - Zoho CRM Integration Setup
  - Send video emails to lead/contact from Zoho CRM
  - Create video templates and send to multiple leads/contacts from Zoho CRM
  - View video analytics inside Zoho CRM
- Freshsales Suite Integration
  - Hippo Video - Freshsales Suite Integration
  - Install Hippo Video app from Freshsales Suite marketplace and send video emails
  - Send a video email campaign/journey emails from Freshsales Suite
  - Embed a video inside Freshsales Suite Landing Page
  - View video analytics inside Freshsales Suite
- D2L Integration
  - D2L Integration
- Mailchimp Integration
  - Hippo Video - Mailchimp Integration Setup
  - Personalize your video for MailChimp email campaigns
  - Add your leads generated from Hippo Video to Mailchimp
- Zapier Integration
  - Hippo Video - Zapier Integration Setup
  - Get your lead details from Hippo Video to any source
- Jira Integration
  - Hippo Video - Jira Integration Setup
  - Send videos from the Comments section inside JIRA
- PhoneBurner Integration
  - Hippo Video - PhoneBurner Integration Setup
  - Send video emails in PhoneBurner (using Chrome Extension)
- Pipedrive Integration
  - Hippo Video - Pipedrive Integration Setup
  - Send video emails in Pipedrive (using Chrome Extension)
  - View video analytics inside Pipedrive
- Pardot Integration
  - Hippo Video - Pardot Integration Setup
  - Send video emails in Pardot (using chrome extension)
  - Send video emails from Pardot using the Hippo Video copy code
  - Add leads to Pardot using Hippo Video lead generation form
- Zoom Integration
  - Hippo Video - Zoom Integration Setup
  - Uninstall the Hippo Video–Zoom integration
  - Save meetings and webinars to cloud or Hippo Video library
  - Share a Zoom recording (call or webinar) via email
  - Add a form to a Zoom webinar
- Slack Integration
  - Hippo Video - Slack Integration Setup
  - Install Hippo Video app from Slack app directory and sending video messages
  - Send video messages in Slack
  - Publish videos directly to a Slack channel
  - Share a screen recording with your team in Slack
- Google Slides Integration
  - Hippo Video - Google Slides Integration Setup
  - Record a video from Google Slides
- Saleswhale Integration
  - Send a personalized video email campaign from Saleswhale
- Mailerlite Integration
  - Send a video campaign from Mailerlite
- Zendesk Integration
  - Hippo Video - Zendesk Integration Setup
  - Send a solution video from Zendesk
  - Embed a video in Zendesk article from Hippo Video
- ActiveCampaign Integration
  - Send video emails from ActiveCampaign
  - Send a personalized video campaign from ActiveCampaign
  - Add video emails to new automation in ActiveCampaign
  - Add video emails to an existing automation in ActiveCampaign
- Freshchat Integration
  - Hippo Video - Freshchat Integration Setup
  - Create video answers in Freshchat
- Outplay Integration
  - Hippo Video - Outplay Integration Setup
  - Send video emails from Outplay using chrome extension
  - Create email templates from Outplay
  - Create sequences from Outplay
  - Create snippets from Outplay
  - View video analytics inside Outplay
- SalesLoft Integration
  - Hippo Video - SalesLoft Integration Setup
  - Install Hippo Video app from SalesLoft marketplace and send video emails
  - Send video emails from SalesLoft using chrome extension
  - Create email templates from SalesLoft using Chrome Extension
  - Create cadences from SalesLoft using Chrome Extension
  - View video analytics inside SalesLoft
  - View account-level reports inside SalesLoft
- SalesHandy Integration
  - Hippo Video - SalesHandy Integration Setup
  - Send video emails from SalesHandy
  - Send email campaigns using videos from SalesHandy
  - Create and send email templates using videos from SalesHandy
  - Create sequences with video emails from SalesHandy
  - View video analytics inside SalesHandy
- Freshdesk Integration
  - Hippo Video - Freshdesk Integration Setup
  - Respond to a customer ticket with video inside Freshdesk
  - Send a guest link and capture the video response from the customer inside Freshdesk
  - Convert a Hippo Video into a knowledge base article in Freshdesk
  - Record and send videos during ticket creation from Freshdesk
- Freshservice Integration
  - Hippo Video - Freshservice Integration Setup
  - Respond to a customer ticket with video inside Freshservice
- Zoho Desk Integration
  - Hippo Video - Zoho Desk Integration Setup
  - Respond to a customer ticket with video inside Zoho Desk
- Google Drive Integration
  - Hippo Video - Google Drive Integration Setup
  - Open videos from Google Drive using Hippo Video
- Google Classroom Integration
  - How do teachers create a class inside Google Classroom?
  - How do teachers invite students to join a class from Google Classroom?
  - How do students join a class inside Google Classroom?
  - How do teachers send assignments from Google Classroom?
  - How do students submit assignments from Google Classroom?
  - How to record and send videos inside Google Classroom?
- Lemlist Integration
  - Send a video campaign from Lemlist
- WordPress Integration
  - Hippo Video - WordPress Integration Setup
- Webhook Integration
  - Hippo Video - Webhook Integration
- FB Workplace Integration
  - Hippo Video - FB Workplace Integration Setup
- Trello Integration
  - Hippo Video - Trello Integration Setup
- Groove Integration
  - Hippo Video - Groove Integration Setup
  - Create flows with videos from Groove
  - Create and send video email templates from Groove
- ZoomInfo (Engage) Integration
  - Hippo Video - ZoomInfo (Engage) Integration Setup
  - Send video emails from ZoomInfo (Engage)
  - Create and send video email templates from ZoomInfo (Engage)
  - Create salesflows with videos from ZoomInfo (Engage)
  - View video analytics at the contact-level inside ZoomInfo (Engage)
- General Questions?
  - Maximize Video Email Deliverability: Tips to Avoid Spam Filters
Apps
API Documentation
- API Documentation
Education
- Education
FAQs
Troubleshooting
- Troubleshooting Issues

Why is the video thumbnail not loading?

Modified on: Fri, 19 Aug, 2022 at 3:02 PM

The thumbnail is not loading because the user could have deleted the video.