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Knowledge base
Hippo Video
Getting Started
5
What is Hippo Video?
Signing up with Hippo Video
Installing Hippo Video Chrome Extension
Tips for creating great videos with your webcam
Software requirements
How to's
0
Screen Record, Audio, and Webcam Settings
5
Setting video resolution
Choosing recording options (Screen Record, Audio and Webcam)
Managing circle webcam appearance inside product
Managing circle webcam appearance using chrome extension
Changing webcam appearance to a circle shape
Recording Tools
6
Editing a video using quick edit
Enhancing your videos with Markup tools
Adding script for Teleprompter feature
Editing a video using pro edit
Enabling teleprompter feature while recording
See all 6 articles
Begin with your first recording
0
Branding & Customization
11
Setting up branding
Setting up player features
Customizing your domain links
Adding meeting links to your videos
Adding merge fields inside CTA
See all 11 articles
Managing Contacts
6
Inviting multiple members using import user feature
Adding contacts from people tab
Using filters to track the activities of your prospects for each action
Adding users or invite team members via user management tab
Importing prospects from Google contacts via people tab
See all 6 articles
User management
8
Managing video privacy settings
Managing content privacy settings and permission levels
Managing sales page privacy settings
Enabling the SEO index for your videos
Activating or deactivating users
See all 8 articles
Settings
7
Configuring email settings
Configuring your video settings
Getting real-time notifications for your videos
Configuring SAML SSO with Hippo Video
Configuring SSO with Azure AD
See all 7 articles
Referral
0
Use cases
0
Account access issues
3
I can’t sign in to my account
How do I reset my password?
Reset password link isn’t working
Billing and privacy
6
Pause or cancel your subscription
Change your subscription
Data safety
Delete my account
Invoices and receipts
See all 6 articles
API Documentation
12
API Authorization
Record API
Sign-up API
Import API
Categories API
See all 12 articles
Hippo Video Editor
0
Personalization
2
Personalizing your video to send email campaign within Hippo Video
Adding personalized image inside video
Export videos
0
Sales Pages
11
Creating a new sales page
Features inside sales page
Creating a new video avenue Template
Integrating chat inside sales pages
Adding merge fields inside sales page
See all 11 articles
Prospecting Video Emails
5
Managing email templates
Creating and sending prospecting videos
Creating prospect and send video emails
Tracking the videos sent to the specific prospect
Applying virtual background for your videos
Embedding and Sharing Videos
8
Embedding a personalized video
Embedding a video in email
Embedding a video in a website
Sharing a new video
Share your videos using various platforms
See all 8 articles
Thumbnail Selection
2
Setting GIF as a thumbnail
Selecting thumbnail from video preview
Managing Videos
19
Organizing your videos with categories or folders
Moving multiple videos
Creating video from images
Importing videos to Hippo Video library
Exporting videos using various platforms
See all 19 articles
Send Video Reviews to Sales Coach Gitomer
0
Sending Videos
5
Best practices for sending video emails
Sending video emails using Hippo Video Chrome Extension
Sending videos in email from Hippo Video
Sending video email campaigns from Hippo Video
Tracking video analytics
Reports inside HV
2
Viewing overall sales dashboard inside HV
Viewing overall team reports inside HV
Template Builder
6
Template Builder overview
Creating template builder and set up the workflow for the user
Creating videos using template builder feature
Creating video sandwich
Creating and sending thank you videos
See all 6 articles
Custom Tracking
3
FB pixel with Hippo Video
Google Analytics with Hippo Video
Lucky Orange with Hippo Video
Education
10
Signing-in to Hippo Video - Education
Adding an admin, teacher, and student - Education
Enable user settings - Education
Creating groups and adding students - Education
Recording and sharing a video - Education
See all 10 articles
Guide for Educators
0
Integrations
6
WordPress with Hippo Video
Webhook
FB Integration
Trello Integration
D2L Integration
See all 6 articles
JIRA Integration
2
Hippo Video - JIRA Integration Setup
Using Hippo Video inside JIRA
Mailchimp Integration
2
Personalizing your video for MailChimp email campaigns
Adding your leads generated from videos to Mailchimp
Zapier Integration
2
Integrating Zapier with Hippo Video
Getting your lead details from Hippo Video to any source
Gmail Integration
4
Hippo Video for Gmail Add-on
Sending 1:1 video emails from Gmail
Sending a video campaign from Gmail
Enabling minimalistic icons inside Gmail
Embeddable Record Button (Record API)
0
Salesforce Integration
7
Hippo Video - Salesforce Integration Setup
Sending video emails within Salesforce (using chrome extension)
Sending video emails within Salesforce (using HV Widget)
Sending and tracking video emails from Salesforce Classic
Sending video emails from case layout inside Salesforce
See all 7 articles
Hubspot Integration for Sales
13
Hippo Video - HubSpot Sales Hub Integration Setup
Enabling Hubspot inside Hippo Video
Creating a screen record video from HubSpot
Sending 1:1 video emails from HubSpot (using chrome extension)
Sending a video email campaign from HubSpot
See all 13 articles
Hubspot Integration for Marketing
9
Integrating Hippo Video with Hubspot Marketing
Installing Hippo Video Library inside HubSpot from Asset Marketplace
Enabling Hubspot inside Hippo Video
Sending video emails in HubSpot
Sending a video email campaign from HubSpot
See all 9 articles
Outreach Integration
5
Integration setup using chrome extension
Sending 1:1 video emails from Outreach
Sending a personalized video email campaign from Outreach
Creating sequences with video emails from Outreach
Viewing video analytics inside Outreach
PhoneBurner Integration
2
Integrating Hippo Video with PhoneBurner
Sending 1:1 video emails in PhoneBurner (using Chrome Extension)
Pipedrive Integration
3
Integrating Hippo Video with Pipedrive
Sending 1:1 video emails in Pipedrive (using Chrome Extension)
Viewing video analytics inside Pipedrive
LinkedIn Integration
3
Integrating Hippo Video with LinkedIn
Sending 1:1 video emails from LinkedIn Sales Navigator
Sending 1:1 video emails from LinkedIn Inbox
Pardot Integration
4
Hippo Video - Pardot Integration Setup
Sending 1:1 video emails in Pardot (using chrome extension)
Sending a video emails from Pardot using copy code
Adding leads to Pardot using Hippo Video lead generation form
Auto-generating a Personalized Video
0
Zoom Integration
5
Hippo Video - Zoom Integration Setup
Uninstalling the Hippo Video–Zoom integration
Saving meetings and webinars to Cloud or Hippo Video library
Sharing a Zoom recording (call or webinar) via email
Adding a form to a Zoom webinar
Slack Integration
5
Hippo Video - Slack Integration Setup
Installing Hippo Video Chrome Extension for Slack
Sending video messages in Slack
Publishing videos directly to a Slack channel
Sharing a screen recording with your team in Slack
Google Slides Integration
2
Integrating Google Slides with Hippo Video (using chrome extension)
Recording a video from Google Slides
Intercom Integration
4
Installing Hippo Video chrome extension for Intercom
Creating video to answers in Intercom
Replying with video from Inbox in Intercom
Saving video replies in Intercom
Saleswhale Integration
1
Sending a personalized video email campaign from Saleswhale
Mailerlite Integration
1
Sending a video campaign from Mailerlite
Freshsales/Freshworks CRM Integration
5
Installing Hippo Video Chrome Extension for Freshsales/Freshworks CRM Integration
Sending video emails from Freshsales/Freshworks CRM
Sending a video email campaign/journey emails from Freshsales/Freshworks CRM
Embedding a video inside Freshsales/Freshworks CRM Landing Page
Viewing video analytics inside Freshsales/Freshworks CRM
Outlook Integration
6
Hippo Video - Outlook Desktop Version Integration Setup
Sending video emails from Outlook Desktop Version
Sending video emails within Outlook Web Version (using Hippo Video Widget)
Sending video emails via chrome extension from Outlook
How to get your animated GIFs to work in Outlook
See all 6 articles
ActiveCampaign Integration
4
Sending 1:1 video emails from ActiveCampaign
Sending a personalized video campaign from ActiveCampaign
Adding video emails to new automation in ActiveCampaign
Adding video emails to an existing automation in ActiveCampaign
Freshchat Integration
2
Hippo Video - Freshchat Integration Setup
Creating video answers in Freshchat
Zendesk Integration
3
Hippo Video - Zendesk Integration Setup
Sending a solution video from Zendesk
Embedding a video in Zendesk article from Hippo Video
SalesLoft Integration
6
Hippo Video - SalesLoft Integration Setup
Installing Hippo Video app from SalesLoft marketplace and sending video emails
Sending video emails from SalesLoft using chrome extension
Creating email templates from SalesLoft
Creating cadences from SalesLoft
See all 6 articles
Freshdesk Integration
2
Hippo Video - Freshdesk Integration Setup
Responding to a customer ticket with video inside Freshdesk
Freshservice Integration
2
Integrating Freshservice with Hippo Video
Responding to a customer ticket with video inside Freshservice
Dynamic 365 Integration
5
Enabling Dynamic 365 Integration inside HV
Sending Quick Campaigns from Dynamic 365
Creating Email Templates inside Dynamic 365
Inserting and Sending an Existing Email Template from Dynamic 365
Viewing Video Analytics inside Dynamic 365
Zoho Desk Integration
2
Integrating Zoho Desk with Hippo Video
Responding to a customer ticket with video inside Zoho Desk
Google Drive Integration
2
Integrating Google Drive with Hippo Video
Opening videos from Google Drive using Hippo Video
Google Classroom Integration
5
How do teachers create a class inside Google Classroom?
How do teachers invite students to join a class from Google Classroom?
How do students join a class inside Google Classroom?
How do teachers send assignments from Google Classroom?
How do students submit assignments from Google Classroom?
IOS App
11
Regenerating a Password to Enable iOS Sign-in
How to Sign-up for the IOS app
How to Sign-in inside the IOS app
How to Create Videos inside the IOS app
How to Create Videos with Teleprompter inside the IOS app
See all 11 articles
Android App
6
How to Sign-up for the Android app
How to Sign-in inside the Android app
How to Create and Send/Share Videos inside the Android app
How to Manage Video Tasks inside the Android app
How to Track Videos with Real-time Notifications for the Android app
See all 6 articles
Mac App
5
How to sign-in with the Mac app
How to allow Hippo Video app to access your screen recording, camera, and mic inside the Mac app
How to manage Hippo Video app settings inside the Mac app
How to manage Hippo Video app recording options and settings inside the Mac app
How to create and send videos from Hippo Video app through Mac app
General
1
Regrouped left menu bar for the ease of navigation
FAQ
Q&A
26
How Hippo Video works?
How do I refer Hippo Video to unlock features?
How to test the working of audio and webcam from Chrome Extension?
Can I download any software to use inside Hippo Video?
How to trim your video?
See all 26 articles
Troubleshooting Issues
6
Slow upload
Miscellaneous errors
Browser issues
Hardware issues
Required extension permissions
See all 6 articles