FAQs

Products

• How Hippo Video works?
• How do I refer Hippo Video to unlock features?

Features

• Why am I not able to upload contacts from google sheet?
• How to test the working of audio and webcam from Chrome Extension?
• Can I download any software to use inside Hippo Video?
• Why am I not able to send personalized emails from my account?
• How to trim your video?

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Integrations

• Why does the Pipedrive form look black/empty while embedding via Marketing tools inside Hippo Video?
• How to embed the Pardot CRM form?
• How to get your animated GIFs to work in Outlook
• Why is my/sales navigator video link too long?
• Why am I not able to send snippets or templates by adding videos to my prospects from Outreach?

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Apps

• Why can't I record my system audio in MAC?
• How to recover Hippo Video mac app recorded/deleted videos?

Troubleshooting Issues

• Slow upload
• Miscellaneous errors
• Browser issues
• Hardware issues
• Required extension permissions

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