Q&A
Hippo Video comes as a Chrome Extension. Install Hippo Video from the Chrome Web Store and start recording.
In case you added Hippo Video from the web, ...
Mon, 26 Feb, 2018 at 1:29 PM
No. Hippo Video comes as a Chrome Extension. All you have to do is install the Chrome Extension and start recording your video.
Fri, 5 Jan, 2018 at 5:57 PM
Since Hippo Video comes with a chrome extension there is a need to communicate with the Google Chrome API. To do so, Google Chrome needs access to some perm...
Mon, 8 Jan, 2018 at 6:15 PM
Install Hippo Video from Freshdesk dashboard. How to Install Hippo Video?
Provide your registered Freshdesk Email-id and a new ‘Domain’ name (e.g. ab...
Fri, 5 Jan, 2018 at 5:41 PM
Click on the link below, which directs you to Hippo Video in Zendesk
https://www.zendesk.com/apps/support/hippo-video/?source=app_directory
Go to Z...
Tue, 9 Jan, 2018 at 2:05 PM
Share your videos as articles to Zendesk from Hippo Video:
Step 1: Create a new video or choose the one which is already recorded.
Step 2: Select your ...
Fri, 5 Jan, 2018 at 5:40 PM
Video tickets allow your customers to record their issues as a video and share. The process of sharing Video Tickets is explained below-
Click on th...
Fri, 2 Feb, 2018 at 11:58 AM
You can record unlimited videos for a duration of 30 min/video in a free plan and 2 hours/video in premium plans.
Fri, 5 Jan, 2018 at 5:40 PM
The video processing time depends on the length or size of the video. In most of the cases where there is a decent bandwidth the video processing time is ju...
Fri, 2 Feb, 2018 at 12:00 PM
Recording stops once the video reaches its limit. Your recording will be automatically saved to ‘LIBRARY’.
Fri, 2 Feb, 2018 at 11:05 AM