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How to add customer testimonials?

Hippo Video has introduced a powerful and novel feature that helps in winning the trust of your users in your brand. Customer testimonials are one of the most efficient ways to turn your subscribers into customers. Though there are numerous ways to collect testimonials, sending a personalized link to ask for a testimonial is the most flexible way.

Now let’s see how collecting testimonials is a cupcake with Hippo Video.

  1. Login to Hippo Video using your existing credentials and click on the Testimonials  icon from the left navigation bar.

  1. Click on Add New Testimonial.

  1. You’ll be redirected to the Testimonial Campaign Settings page.

  1. You can give a name to your testimonial campaign, set a title, and even display a customized message for a personalized customer experience.

  1. If you’d like to appreciate their efforts in submitting a testimonial, you can thank your customers with a customized message. This message will be displayed right after they submit their testimonial.

  1. In case you want to give a personal touch and introduce your testimonial to your recipients, you can create a video that will be displayed on the page.

  1. Then, you can set the video duration limit for your customers and choose the details you’d like them to share (e.g., email, phone number, etc.).

  1. You can also allow your customers to upload a video by enabling the specific option and entering the confirmation message.

  1. The email address will be populated automatically in which you’ll be getting a notification.

  1. Once you’re done, click the Save button at the top right.

To share the link with your customers to collect testimonials:

  1. Click on the appropriate testimonial.

  1. Now, click on the Copy Link at the bottom of the page and share it with your customers via any platform.

  1. Now, the Testimonials that are recorded with the same testimonial campaign link will be automatically added to that specific testimonial.

Note: Customer Testimonial feature is available as an add-on in all plans.

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