The most efficient way to personalize your customer's journey is by automating your email process. Our API enables you to automate your emails and helps you send personalized video emails to your customers at the right time.
If automating your personalized video emails sounds like a puzzle to you, follow the procedure below to offer the best customer experience with Hippo Video.
To begin with, make sure you have the video ready for your customers or subscribers or page visitors. Once you have your final video, copy the unique video ID. To send your personalized video, you’ll need to get the video ID and pass it to the API. You can find your video ID in the page URL.
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To make use of our personalization API, first, you must personalize your video.
Log in to your Hippo Video account and select the video that you want to send to your users when they take action.
Now to personalize your video, go to Edit & Personalize button → Quick Edit.
Click on the
(Text) option and add the required merge fields to your video as shown.
Once you’ve made significant changes to your video, click the Save button to apply the changes.
Now, to personalize your video thumbnail, click the Thumbnail icon below the video preview and select Default frame/Upload a new frame/Select the frame from your video option to add merge fields. Learn more.
Now to get your personalized videos you will need to call the API mentioned below.
https://www.hippovideo.io/api/v1/me/video/personalize
HTTP Cache Header
Content-Type: application/json
Params
email - email of the user
authentication_token - auth token of the user (Get your auth token here)
video_id - ID of the video
merge_fields -
[
{
first_name: Chandler,
company: SDA Pvt Ltd
}
]Response
{
Personalized_videos:
[
{
payload:
{
first_name: Chandler,
company: SDA Pvt Ltd
thumbnail_url: https://www.hippovideo.io/video/thumbnail/E0PN2SoYyK3sRD5C-TmgVQ ,
share_url: https://www.hippovideo.io/video/play/E0PN2SoYyK3sRD5C-TmgVQ,
embed_url: https://www.hippovideo.io/video/embed/E0PN2SoYyK3sRD5C-TmgVQ
}
]
}payload - Input for the personalized video
thumbnail_url - Thumbnail image of the personalized video
share_url - URL to share the personalized video
embed_url - To embed the personalized video on a website, blogs, etc.
The above responses are success cases. In case, any errors occur you’ll see an error response.
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