Getting Started
- Introduction to Hippo Video
- Choose Recording Preferences and Settings
Branding & Customization
- Set up your branding
Managing Contacts & Users
- Add or Invite Team Members
- User Management
Configuration Settings
- Settings
Avatar
- Create your Avatar
- Create Videos using your Avatar
Recording & Editing
Sales Page Templates
Sharing & Tracking
Integrations
- Gmail Integration
  - Send video emails from Gmail
  - Send a video campaign from Gmail
  - Enable minimalistic icons inside Gmail
  - Hippo Video for Gmail Add-on
  - View video analytics inside Gmail
- Salesforce Integration
  - Hippo Video - Salesforce Integration Setup
  - Configure Hippo Video widget inside Salesforce
  - Send video emails within Salesforce (using chrome extension)
  - Send video emails within Salesforce (using HV Widget)
  - Send and track video emails from Salesforce Classic
  - Send video emails from case layout inside Salesforce
  - Send campaigns using videos from Salesforce
  - Send a screen record video from Salesforce
  - Create workflows inside Salesforce
  - View video analytics inside Salesforce
  - View salesforce video dashboard
  - Upgrade Hippo Video Package inside Salesforce
- HubSpot Integration for Sales and Marketing Hubs
  - Hippo Video - HubSpot Integration Setup
  - Send video emails from HubSpot using Hippo Video
  - Track analytics within HubSpot
  - Create workflows based on video events in HubSpot
  - How to setup automated cadence with Humanized and Personalized videos in HubSpot
  - Create contact lists based on video events in HubSpot
  - Embed a video inside HubSpot landing page
  - Add HubSpot forms to videos for Sales
  - Use the HubSpot tracking code in Hippo Video sales page templates
  - Create Workflow to Add Contacts to Hippo Video
  - How to uninstall Hippo Video for Sales app from your HubSpot account
- HubSpot Integration - Recorder App
  - HubSpot - Hippo Video Recorder App Integration Setup
  - Send video emails from contacts view in HubSpot
  - View account-level reports inside HubSpot
  - View video analytics inside HubSpot
  - Send a video email campaign from HubSpot
  - Add personalized videos to HubSpot sequences
  - How to uninstall Hippo Video Recorder app from your HubSpot account
- Gong Integration
  - Hippo Video - Gong Integration Setup
  - Use Gong Hippo Video Integration to Gain Actionable Insights
- LinkedIn Integration
  - Hippo Video - LinkedIn, Sales Navigator and LinkedIn Recruiter Integration Setup
  - Send video messages from LinkedIn Sales Navigator
  - Send video messages from LinkedIn Inbox
  - Post job listings as videos from LinkedIn Recruiter
  - Send video replies to the applicants from LinkedIn Recruiter
- Outlook Integration
  - Hippo Video - Outlook Desktop Version Integration Setup
  - Send ‌video‌ ‌emails‌ ‌from‌ ‌Outlook‌ ‌(desktop‌‌ version)
  - Send video emails from Outlook (web version)
  - Send video emails via chrome extension from Outlook
- Apollo Integration
  - Hippo Video - Apollo Integration Setup
  - Send video emails from Apollo
  - Create email templates inside Apollo
  - Create sequences with video emails from Apollo
  - View video analytics inside Apollo
- Outreach Integration
  - Hippo Video - Outreach Integration Setup
  - Send video emails from Outreach
  - Send a personalized video email campaign from Outreach
  - Create sequences with video emails from Outreach
  - View video analytics inside Outreach
- Klenty Integration
  - Hippo Video - Klenty Integration Setup
  - Send and track video emails from Klenty
  - Add videos to cadences in Klenty
- Intercom Integration
  - Hippo Video - Intercom Integration Setup
  - Create video to answers in Intercom
  - Reply with video from Inbox in Intercom
  - Save video replies in Intercom
- Dynamic 365 Integration
  - Hippo Video - Dynamic 365 Integration Setup
  - Send video emails from Dynamic 365
  - Send quick campaigns from Dynamic 365
  - Create email templates inside Dynamic 365
  - Insert and send an existing email Template from Dynamic 365
  - View video analytics inside Dynamic 365
- Zoho CRM Integration
  - Hippo Video - Zoho CRM Integration Setup
  - Send video emails to lead/contact from Zoho CRM
  - Create video templates and send to multiple leads/contacts from Zoho CRM
  - View video analytics inside Zoho CRM
- Freshsales Suite Integration
  - Hippo Video - Freshsales Suite Integration
  - Install Hippo Video app from Freshsales Suite marketplace and send video emails
  - Send a video email campaign/journey emails from Freshsales Suite
  - Embed a video inside Freshsales Suite Landing Page
  - View video analytics inside Freshsales Suite
- D2L Integration
  - D2L Integration
- Mailchimp Integration
  - Hippo Video - Mailchimp Integration Setup
  - Personalize your video for MailChimp email campaigns
  - Add your leads generated from Hippo Video to Mailchimp
- Zapier Integration
  - Hippo Video - Zapier Integration Setup
  - Get your lead details from Hippo Video to any source
- Jira Integration
  - Hippo Video - Jira Integration Setup
  - Send videos from the Comments section inside JIRA
- PhoneBurner Integration
  - Hippo Video - PhoneBurner Integration Setup
  - Send video emails in PhoneBurner (using Chrome Extension)
- Pipedrive Integration
  - Hippo Video - Pipedrive Integration Setup
  - Send video emails in Pipedrive (using Chrome Extension)
  - View video analytics inside Pipedrive
- Pardot Integration
  - Hippo Video - Pardot Integration Setup
  - Send video emails in Pardot (using chrome extension)
  - Send video emails from Pardot using the Hippo Video copy code
  - Add leads to Pardot using Hippo Video lead generation form
- Zoom Integration
  - Hippo Video - Zoom Integration Setup
  - Uninstall the Hippo Video–Zoom integration
  - Save meetings and webinars to cloud or Hippo Video library
  - Share a Zoom recording (call or webinar) via email
  - Add a form to a Zoom webinar
- Slack Integration
  - Hippo Video - Slack Integration Setup
  - Install Hippo Video app from Slack app directory and sending video messages
  - Send video messages in Slack
  - Publish videos directly to a Slack channel
  - Share a screen recording with your team in Slack
- Google Slides Integration
  - Hippo Video - Google Slides Integration Setup
  - Record a video from Google Slides
- Saleswhale Integration
  - Send a personalized video email campaign from Saleswhale
- Mailerlite Integration
  - Send a video campaign from Mailerlite
- Zendesk Integration
  - Hippo Video - Zendesk Integration Setup
  - Send a solution video from Zendesk
  - Embed a video in Zendesk article from Hippo Video
- ActiveCampaign Integration
  - Send video emails from ActiveCampaign
  - Send a personalized video campaign from ActiveCampaign
  - Add video emails to new automation in ActiveCampaign
  - Add video emails to an existing automation in ActiveCampaign
- Freshchat Integration
  - Hippo Video - Freshchat Integration Setup
  - Create video answers in Freshchat
- Outplay Integration
  - Hippo Video - Outplay Integration Setup
  - Send video emails from Outplay using chrome extension
  - Create email templates from Outplay
  - Create sequences from Outplay
  - Create snippets from Outplay
  - View video analytics inside Outplay
- SalesLoft Integration
  - Hippo Video - SalesLoft Integration Setup
  - Install Hippo Video app from SalesLoft marketplace and send video emails
  - Send video emails from SalesLoft using chrome extension
  - Create email templates from SalesLoft using Chrome Extension
  - Create cadences from SalesLoft using Chrome Extension
  - View video analytics inside SalesLoft
  - View account-level reports inside SalesLoft
- SalesHandy Integration
  - Hippo Video - SalesHandy Integration Setup
  - Send video emails from SalesHandy
  - Send email campaigns using videos from SalesHandy
  - Create and send email templates using videos from SalesHandy
  - Create sequences with video emails from SalesHandy
  - View video analytics inside SalesHandy
- Freshdesk Integration
  - Hippo Video - Freshdesk Integration Setup
  - Respond to a customer ticket with video inside Freshdesk
  - Send a guest link and capture the video response from the customer inside Freshdesk
  - Convert a Hippo Video into a knowledge base article in Freshdesk
  - Record and send videos during ticket creation from Freshdesk
- Freshservice Integration
  - Hippo Video - Freshservice Integration Setup
  - Respond to a customer ticket with video inside Freshservice
- Zoho Desk Integration
  - Hippo Video - Zoho Desk Integration Setup
  - Respond to a customer ticket with video inside Zoho Desk
- Google Drive Integration
  - Hippo Video - Google Drive Integration Setup
  - Open videos from Google Drive using Hippo Video
- Google Classroom Integration
  - How do teachers create a class inside Google Classroom?
  - How do teachers invite students to join a class from Google Classroom?
  - How do students join a class inside Google Classroom?
  - How do teachers send assignments from Google Classroom?
  - How do students submit assignments from Google Classroom?
  - How to record and send videos inside Google Classroom?
- Lemlist Integration
  - Send a video campaign from Lemlist
- WordPress Integration
  - Hippo Video - WordPress Integration Setup
- Webhook Integration
  - Hippo Video - Webhook Integration
- FB Workplace Integration
  - Hippo Video - FB Workplace Integration Setup
- Trello Integration
  - Hippo Video - Trello Integration Setup
- Groove Integration
  - Hippo Video - Groove Integration Setup
  - Create flows with videos from Groove
  - Create and send video email templates from Groove
- ZoomInfo (Engage) Integration
  - Hippo Video - ZoomInfo (Engage) Integration Setup
  - Send video emails from ZoomInfo (Engage)
  - Create and send video email templates from ZoomInfo (Engage)
  - Create salesflows with videos from ZoomInfo (Engage)
  - View video analytics at the contact-level inside ZoomInfo (Engage)
- General Questions?
  - Maximize Video Email Deliverability: Tips to Avoid Spam Filters
Apps
API Documentation
- API Documentation
Education
- Education
FAQs
Troubleshooting
- Troubleshooting Issues

Why am I not able to access the HV analytics dashboard inside Salesforce?

Modified on: Thu, 10 Feb, 2022 at 8:54 AM

Please check the following steps to access the analytics,

Please uninstall and re-install the salesforce package once again.
During installation, make sure that the 'Install for All users' is chosen.
Salesforce and Hippo Video integration is done inside the Hippo Video Settings page.

If the issue still persists, please contact the support team.