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Why am I not able to access the HV analytics dashboard inside Salesforce?

Please check the following steps to access the analytics, 

  • Please uninstall and re-install the salesforce package once again.

  • During installation, make sure that the 'Install for All users' is chosen.

  • Salesforce and Hippo Video integration is done inside the Hippo Video Settings page.

If the issue still persists, please contact the support team.

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