• Hippo Video Account. Sign-up here if you are a new user. 

  • Hippo Video Chrome extension. Click on this link to install.

  • Hippo Video + Freshsales integration. Click on this link on how to integrate.

To send 1:1 video emails from freshsales:

  1. Log-in to Freshsales using your credentials.

  2. Click on the Contacts/Leads from the quick navigation bar on the left and then click the respective contact.

  3. Click on the top

  4. In the compose mailbox, click on the Hippo Video icon at the bottom left. 

  1. You can either record a new 1:1 video or choose an existing video from the Hippo Video library.

  2. Click Record with Screen Recording


Note: You will notice Webcam Mic are selected by default. To capture your screen while recording the message, select Screen. Otherwise, you can leave it unchecked and proceed to the next step.

  1. Click Start Recording, to record a video.

  2. Click Finish Recording, once it is done.

  3. Enter the video title.

  4. Click on Edit Video and then on the Trim icon, to trim out any part of the video.

  1. You could also crop, add emojis or callouts, blur out parts of the screen or resize your video.

  2. Click on the T icon to add text.

  3. Once you have completed editing, your video is now ready to be shared.        

  4. If you wish to send out your video via a landing page, click the Landing Page tab on the top right corner to select a landing page template to embed.         

Here’s a Pro Tip: You can create one sales page for multiple videos and the entire team can use it while sending videos. The Merge fields will be auto-replaced by sender & prospect information eg: First Name, Company name, etc.



  1. Then, click on the Thumbnail tab on the top right corner to choose a thumbnail for the video.    

Here’s a Pro Tip: It is recommended to choose an animated GIF thumbnail over a static one.

  1. Once you’re done, click on the Insert Video

  2. You will notice the video gets pasted as a thumbnail inside the compose mailbox.

  1. Now, click on the Send. You have successfully sent a video email to your prospect from freshsales.


To check out other topics related to this integration: