1. Log-in to your Hubspot account using your existing credentials. 

  2. Select 'Contacts' under the Contacts drop-down menu on the top left.

  3. Click on your prospect’s name from the list and click on the 'Email' icon under their name. 

  4. Click on the orange Hippo Video icon at bottom of the email window.

  5. Click on ‘Start Recording’ under the webcam preview.

  6. Record your message and click on ‘Finish recording’ once you’re done. 

  7. You can trim out any awkward pauses at the beginning or end of the video by clicking on the scissor icon. 


  1. To personalize your video, click on the ‘T’(text) icon and add your message, or add your prospect’s details by clicking on ‘Add Merge Fields’ and then choosing ‘First Name’ from the list.

Note: You can add more than one merge field to the video. Fields like last name, company name, email, location, etc. can be used to personalize the video as per your requirement and video content.


  1. Click on the orange band on the seek bar to enter the start and end time of the text. This determines the duration and position of the text in the video.


  1. Move on to the ‘Thumbnail’ tab on the right to choose a thumbnail for the video

Here’s a Pro Tip: It is always recommended to choose an animated GIF thumbnail over a static one.

  1. Once you’ve selected your thumbnail, click on ‘Copy to Clipboard’.

  2. Paste the video in your email window.

  3. You will notice your video getting pasted as a thumbnail.

  4. Type in a catchy subject line and hit send. 

To check out other topics related to this integration: