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Integrate Freshchat chatbot inside Hippo Video sales page

Chatbots are highly potent tools that are easy to use and yield great results. By using a chatbot on your sales pages, you can close more deals, reduce email conversations, reduce sales cycle, increase your conversion rates, reduce your bounce rate, etc. and this makes it easier for prospects to engage.

With Hippo Video, the Freshchat chatbot can now be integrated inside the Sales page.


  • Hippo Video Account. Sign-up here if you are a new user.

  • Freshchat Account. 

To integrate a Freshchat chatbot inside the Hippo Video sales page:

  1. Click on the Library  icon from the left navbar > Sales Pages > Create New at the top right.

  1. Hover the mouse over the template of your choice and click the Create Page button.

  1. Add your primary video and customize the sales page as you want it to be.

  2. Below the primary video, click the button and select the option as Chat from the drop-down & do the green tick.

  1. You’ll notice the options listed at the top based on your selection.

  2. Here, you can change button name, button color, text color, and chatbot.

  1. Select Intercom from Chat used drop-down and click the Chat configuration link.

  1. The Intercom configuration dialog will appear.

Note: The Visitor Widget Token and Chat Host are mandatory to embed the chatbot inside the sales page.

To get the App Id from Freshchat:

  1. Log in to Freshchat using existing credentials. 

  2. On the bottom left corner, click on the Admin icon > Web Messenger from the right.

  1. Click on Deploy and scroll down, where you’ll find the token and host details. Now, copy the token and host.

  1. Navigate to Hippo Video and paste the visitor widget token and chat host. 

  2. Select the position (default, right, left) of the chatbot that you want to appear on the sales page and click Save.

  1. You shall receive a confirmation message at the top of the page.

  2. By clicking the Edit configuration link, you can modify the chatbot anytime.

  1. Once you’re done, click the Save and Next at the bottom right. You’ll be redirected to the sales page preview.

Want to check out how your sales page looks after integrating a chatbot? 

  1. Go to sales page listing and copy the Page Link

  1. Open the new tab and paste the URL. 

  2. Click on the Chat with us button/icon underneath the video preview to initiate a chat with Freshchat.

To check out other topics related to sales pages.

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