• Hippo Video Account. Sign-up here if you are a new user. 

  • Excel file containing your contacts. Supported file formats - XLS, XLSX & CSV and Maximum File Size - 5MB.

  • Only Admin has access to manage this account.

Here's a brief walkthrough video on how to invite multiple users,

To import users:

  1. Log-in to Hippo Video with your existing credentials.

  2. Click on the More icon from the left navbar and then click on the User Management.  

  3. Click on the Invite Team Members drop-down on the top right and select Import Users.

  1. Before uploading, kindly ensure that the contact details in your file are in an accessible format.

  2. You can now either Drag & Drop your file or Choose a file from your local drive.

  3. You also have an option to download the sample file to fill in the user details.

  4. Click the Download Sample file link from the bottom right corner upon which the file will be downloaded to your local drive. The downloaded sample file will look like this:

Note: You must enter a verified email address. 

  1. Enter the user details below each column headings.

  2. Once you’re done updating the file, go back to the Import Users screen and then upload the file. 

Note: You can also set the password for your user’s account that can be reset by them anytime. 

  1. Once the user’s details are selected, the Import Users dialog will appear automatically.  

  1. Now, map the fields from your sheet to the fields in Hippo Video and click Submit.
    Note: You will be notified after the import is completed. Click on the Notification icon on the top right and see the confirmation message after the users are added to this account.

  1. Once done, please Refresh the page.

  2. You will see your users listed under the Users screen.

Note: The users can Sign Up via this link and they will be added to this account.

  1. By clicking on the Elipsis icon near the user, you will have an option to Edit, Disable Sales Addon, Deactivate, Reset Password, and Resend Invite.


Share the link to Invite Team Members:

  1. Click on the Invite Team Members drop-down on the top right and, select Invite using link.

  1. You will be prompted with the message saying  Link has been copied to the clipboard successfully. You can now share this link through Slack, Whatsapp, or Email.

  2. Now, you can paste the link into an appropriate platform to share.