1. Click on ‘Sequences’ from the quick navigation bar to the left. 

  2. Click on ‘+Sequences’ to create a new sequence. 

  3. You can either create a new sequence with video emails or add video emails to an existing sequence. 

  4. To create a new sequence with video emails:

    1. Click on ‘New’.

    2. Provide a name for the sequence and click on ‘Create’.

    3. Click on ‘Add Step’. 

    4. You can choose from ‘Auto Email’ or ‘Manual Email’. 

    5. Input your desired time interval in the boxes given below. 

    6. Click on ‘Save’. 

    7. Now click on the Hippo Video icon at the bottom of the email layout. 

    8. You can either Record a new video, or choose an existing video from the library and click on ‘Insert Video’.

    1. To add an existing video email email template, just click on the ‘Templates’ icons at the bottom and select your desired video email template to be inserted.

    1. Enter a subject line and click on ‘Save’.

    2. Repeat the above steps to add more video emails into the sequence at your desired intervals.


  1. To add video emails to an existing sequence

    1. Select an existing sequence and click on any of the emails steps in the the sequence to edit it.

    2. Edit or remove text from the email body.

    3. Click on the Hippo Video icon at the bottom of the email layout.

    4. You can either Record a new video, or choose an existing video from the library and click on ‘Insert Video’.

    5. Click on ‘Save’ to update the text email into a video email.