Troubleshooting Issues
If you’re facing any difficulty to upload your video, please check for these possibilities Time taken to upload a video might vary a bit depending on the fi...
Mon, 22 Jan, 2018 at 4:09 PM
When you face any unexpected errors, such as, “Unable to record a video”. Please follow the tips below to prevent such errors:
Restarting the browser wil...
Fri, 5 Jan, 2018 at 7:29 PM
Some issues like this are caused by the browser itself and can be resolved by refreshing the page or clearing the browser cache and cookies.To prevent the b...
Fri, 5 Jan, 2018 at 7:29 PM
For any hardware related issues:
Make sure your webcam and mic are working. To know how to check click here
Try to restart your browser.
If it still ...
Fri, 5 Jan, 2018 at 7:30 PM
To experience a smooth recording, we recommend you to allow permission for audio and webcam to record. If you’re facing permission denied error while record...
Fri, 5 Jan, 2018 at 7:31 PM
If you have a problem with recording tabs other than your current tab, follow the below steps: Click on the Hippo Video extension. Check whether you h...
Tue, 27 Mar, 2018 at 3:02 PM