With Hippo Video, you can now make your prospects feel more special by creating and sending out stunning Thank You videos using beautiful templates within minutes.

Note: This feature is available in Sales Trial, Sales Pro, and above Plans.

To create and send thank you videos:

  1. Log-in to  Hippo Video with your existing credentials.

Note: Sign-up here if you are a new user.

  1. Click from the top right > Send Thank You Video

  1. Follow the below steps to create and send thank you videos to your prospects. 

Step 1: Pick out a Thank You Theme

  1. By default, the “Wave of gratitude” theme is selected. 

  2. Click on  Right and Left arrows to view the different themes Token of Appreciation,  or Drive down the thankful lane.

  3. Click on the Play icon, to preview the Thank You theme before selecting.

  4. Once you have selected, click Choose

Note: You also have an option to change the theme anytime in between before you send it.

Step 2: Record a Personal Video or Import from your Library

  1. The starting (before) and ending (after) of the theme selected will be displayed in your video.

  2. Click on the Record Video, to create a new video.

  3. Click on the Import Video, to import the video from your local drive or Hippo Video library. 

Step 3: Add your Custom Greeting Message

  1. In the Greeting message tab, enter your message, and in the Background Music tab, select the audio for the background music. 

  2. Once you’re done, click on Get Video Rolling.

Note: It might take a few minutes to process your video. You can preview the delivery page after the video is processed.

Step 4: Share your Video Greetings with your Prospects or Customers


  1. Enter the subject line for the video and the name of the prospect. 

  2. You also have an option to share the URL by clicking on the Copy Link with thumbnail.

  3. The Preview option allows you to preview the video before sending it.

  4. Once you’re done, click on Send an Email, to send it to individual prospects or Send as a Campaign, to send it to multiple prospects.

  5. In this example, the video is shown as being sent to a specific prospect.

  6. Click on Send an Email and you will see the recorded video in the email body.

  1. Enter your prospect’s email address, a catchy subject line, the message (choose a template or enter a message).

  2. You also have an option to schedule an email by clicking on the Schedule this email box. 

  3. Pick a date and time for the video email to be sent and hit Send.

  1. Fill in the details and then click Send.

  2. You have successfully sent a Thank You video to your prospect.

Note: All the sent videos will be available inside your Hippo Video Library.

To track the performance of each video sent to specific/multiple prospects:

You can track all the information and real-time updates about your videos. Actions taken on your video will be showing as notifications.

View Notifications inside Hippo Video:

  1. On the top right corner, click on the Notification icon. Now, you will be able to see the notifications about your video opens, plays etc.  



View Notifications via the Chrome Browser:


  1. On the top right corner of the browser, click on the Notification icon >