A personalized video thumbnail works similar to a book cover and people are more likely to click through to your video. It sells your video to potential customers. Now, let’s learn how to personalize your thumbnail.


Firstly, login to your Hippo Video account and select a video for which you’d like to add a thumbnail.

  1. Tap on the ‘PERSONALIZE VIDEO’ tile available on the right side of the video. Choose ‘THUMBNAIL’ title to start personalizing your video.

  1. Then you will see options to choose ‘PERSONALIZED TEXT’ or ‘PLACEHOLDER IMAGE’.

  1. Choose ‘ADD PERSONALIZED TEXT’ to add relevant text with merge fields.

  2. Choose ‘ADD PLACEHOLDER IMAGE’ to personalize your thumbnail by uploading image/business logo.

  3. Once you’ve added the required elements to your thumbnail, click ‘SAVE.’

That’s it, now go ahead and start creating personalized thumbnails to improve your video open-rates.


Here’s a video guide that shows how to customize a thumbnail with Hippo Video: