The most efficient way to personalize your customer's journey is by automating your email process. Our API enables you to automate your emails and helps you send personalized video emails to your customers at the right time.

If automating your personalized video emails sounds like a puzzle to you, follow the procedure below to offer the best customer experience with Hippo Video.

To begin with, make sure you have the video ready for your customers or subscribers or page visitors. Once you have your final video, copy the unique video ID. To send your personalized video, you’ll need to get the video ID and pass it to the API. You can find your video ID in the page URL.


To make use of our personalization API, first, you must customize the videos. 

  1. Select the video that you want to send to your users when they take action.

  2. Now to personalize your video, go to EDIT VIDEO → Quick Edit.

  3. Click on the (Text) option and add the required merge fields to your video as shown.

  1. Once you’ve made significant changes to your video, click SAVE button to apply the changes.

  2. You can also personalize your video thumbnail with ‘CUSTOMIZE VIDEO’ option, by adding merge fields wherever required.

Now to get your personalized videos you will need to call the API mentioned below.


https://www.hippovideo.io/api/v1/me/video/personalize


HTTP Cache Header

Content-Type: application/json


Params

email - email of the user

api_key - Api Key of the user (Get your Api Key here)

video_id - ID of the video

merge_fields - 

[

 {

first_name: Chandler, 

company: SDA Pvt Ltd

 }

]


Response


{

Personalized_videos: 

[

{

payload: 

{

first_name: Chandler, 

company: SDA Pvt Ltd

thumbnail_url: https://www.hippovideo.io/video/thumbnail/E0PN2SoYyK3sRD5C-TmgVQ ,

share_url: https://www.hippovideo.io/video/play/E0PN2SoYyK3sRD5C-TmgVQ,

embed_url: https://www.hippovideo.io/video/embed/E0PN2SoYyK3sRD5C-TmgVQ

}

]

}


payload - Input for the personalized video

thumbnail_url - Thumbnail image of the personalized video

share_url - URL to share the personalized video

embed_url - To embed the personalized video on a website, blogs, etc.


The above responses are the success cases. In case, any errors occur you’ll see an error response.


Here is a sample personalized video from the above response:

https://www.hippovideo.io/video/play/E0PN2SoYyK3sRD5C-TmgVQ