Video tickets allow your customers to record their issues as a video and share.

 

The process of sharing Video Tickets is explained below-

  1. Click on the ‘TICKETS’ located on the top bar.

  2. Copy the link available to share it with your customers. 

  3. Using the link, customers can record a video without having to create an account with Hippo Video.

  4. Also, you can check the status of your customer issues from your account.  

Any issues encountered by customers can be quickly resolved with video tickets.