Integrate Hippo Video account with Freshdesk:
Step 1: Go to settings in your Hippo Video account.
Step 2: Click on ‘INTEGRATIONS’ and select Freshdesk.
Step 3: Copy the API key that is seen and paste it when you install Hippo Video at Freshdesk marketplace.
Step 4: Click on ‘Next’, to get the API key head to your Freshdesk dashboard.
Step 5: Click on your profile avatar and select profile settings, copy the API key which is available on the right-hand side of your screen.
Step 6: Now go back to your Hippo Video account and paste the copied Freshdesk API key. Enter your Freshdesk domain name and ‘Admin’ email.
Step 7: After filling the required details, click on sync to link your account with Freshdesk.