• Payment method
  1. We accept payments via credit/debit from Visa, MasterCard, American Express, Discover, Diners Club and JCB. 

  2. You can make payments via direct debit and prepaid cards.

To pay via PayPal send us an email to support@hippovideo.io with the details of plan you want to subscribe. We shall provide you the PayPal link for payment.


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  • Did your payment fail?

      If your order is on hold due to a payment issue, try these to resolve the declined payment.

  1. Credit card declines can be fixed by re-entering your information again. In case, re-entering your billing information didn’t solve the problem.
  2. Make sure the information entered is correct. 
  3. Try using a different card and bank.
  4. Contact your bank or credit card company to know the cause of decline.

If you have attempted all the above steps and still your payment isn't processing, submit a support request we will reach you out with a solution.